FAQ

Colletta Co-op at 130 Cole Warehouse is a fashion distributor, and ordinarily, we sell to retailers. However, we periodically open our warehouse in the Dallas Design District to the public for Seasonal Sample Sales to offer the chance to shop for rare samples and overstock of some amazing pieces at up to 90% off. Join our email list or follow us on Instagram or Facebook to be the first in the know about upcoming sale events, where you can enjoy seriously deep discounts on some of our favorite collections.

You may register with us as a retailer here [link] by providing your company name, contact information, and Federal Tax ID number. Once your account is approved, you may view prices and check out on our website. Until your account is approved, you will not see prices or be able to check out, but you are welcome to browse our collections.

We can ship to any location in the United States.

We are able to provide you with discounted shipping rates via our partnerships, but if you would like for us to use your shipping account, please call us at 214-637-6416 or reach out to us directly by email at sales@colletta.biz for additional information.

Packs contain different quantities of each size. How many of each size is noted on the product page for each of our products (e.g. 2S - 2M - 2L for 2 small, 2 medium, 2 large).

• The Colletta Showroom at 2050 Stemmons Freeway, Ste. 15454, Dallas, TX 75207 during Dallas Apparel Markets

or

• The 130 Cole Warehouse at 130 Cole St., Dallas, TX 75207 for showroom and cash and carry purchase options.
  
  

We are happy to issue return authorizations for any damaged item(s) or goods received as a result of a shipping error.  Claims for these items must be made within 5 days of receipt of goods.  Please email sales@colletta.biz and make sure to include the invoice number, style number, color, size, and photo of defect.  Once the return is approved, you will be issued a return authorization number and the return must be received back to the warehouse within 7 days of issue.  No returns will be allowed without prior authorization.  Items must be in original conditions (unworn, with tags, and in original packaging) to receive full merchandise credit.  Any items not meeting the above conditions of return will be subject to a 25% restocking fee.

Clearance/Final Sale items cannot be returned or exchanged.

We stand behind our products and want you to be satisfied with them.  Therefore, we take extra steps in our quality control.  During the packing of your order, if an item is found to be defective or does not meet our quality standards, we will not release it from our warehouse.  You will receive a packing list at the time of shipping enabling you to see all items that were able to be fulfilled.  If you have any questions, please contact your sales representative at